Use process automation to your advantage for greater efficiency and improved patient experiences!

For businesses in the medical fields, there are many tasks to consider beyond treating patients and delivering quality medical care. There are countless forms to fill out and keep track of. Patients have to fill in many different types of forms. Health practitioners must keep detailed, accurate records of each consultation.

In addition, personnel records must be kept and managed. Shifts have to be scheduled, ensuring there are enough individuals to work at the center or facility at any given time. Training is ongoing, and it ranges from informal to highly structured, with certificates often provided at the conclusion.

With so much to keep track of, how can any “real” work ever get done?

Business Process Automation Is The Answer!

By implementing robotic process automation solutions, your medically-oriented business can lower costs, increase productivity, and focus more not only on tending to patients, but also on growing the business. When you automate your medical, dental, or pharmaceutical business, you simplify processes and eliminate time-consuming, tedious tasks, replacing them with improved automatic processes.

See How RPA Can Help You! Person in scrubs in a medical setting walking down a corridor.

Insurance payers were the first adopters of RPA in the healthcare industry. Today, RPA is performing tasks associated with data entry, claims processing and other repetitive workflows, using little more than a screen scrape or a macro that mimics a human in front of a keyboard. Until recently, hospitals and other healthcare providers haven’t had strong use cases for deploying automation. With the cost of meaningful use adoption of electronic medical records (EMRs) and all the applications and infrastructure to support them becoming fully realized, healthcare organizations are turning to RPA to improve the quality of care as well as the patient and provider experience, all while reducing costs overnight.

Given the large quantities of information health care generates and manages, many medical businesses are currently exploring how best to incorporate RPA into their workflows. Doing this will help companies collect and translate patient and transactional data into meaningful, actionable formats, streamline compliance-related processes, and relieve employees of tasks they now perform, allowing them to focus on patient care quality, research, and other mission-critical activities.

Reach out to The STA Group to find out how robotic process automation can make a positive impact on your day-to-day operations!


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