Getting involved with Robotic Process Automation was not a path I ever saw coming 3 years ago. I didn’t even know that much about technology much less RPA. I mean, I was good at using it, but not knowing how to help others improve their business by using it.
But when the opportunity came, I saw what it could do for others and how it will impact businesses in the future. I wanted to be on the front end of that for two reasons… (1) Being on the front end of technology will always give you the opportunity to become one of the great ones at what you do because of all the obstacles and objections you have to go through before making you better at what you do, and (2) having the experience of being a business owner and executive leader, I can relate to their needs pretty easy. So understanding how to bring their visions to reality is a passion of mine.
Lately, I have been involved in the medical/healthcare industry and the more I learn the more I see they need RPA. RPA is not usually the first option when it comes to implementation, but 3 out of 4 hospitals and medical practice CEO’s indicate overall cost reduction and efficiency are the top two financial priorities that they need to control. This is where RPA can make a major impact.
Let’s take a new patient intake for an example… This can be stressful and take time for both the patient and the employee. The first time you have to visit your doctor you usually have to go there 30 minutes early to fill out paperwork. Then you have to wait another 15/30 minutes to be called back because the front desk is typing in all your medical information.
With the help of RPA you can fill out this information from the comfort of your own home, hit submit and all your information is automatically uploaded to the medical practices software program. And within minutes you get an email back letting you know what your deductible will be and all you have to do is show up to your appointment at your scheduled time.
Now, how much time will that save? Now just think how easy this will make it for everyone involved? Now that is just one of 8 processes we know work in the medical/healthcare industry.
To see the other 7 use cases,
- Appointment scheduling
- Account settlements
- Claims management
- Discharge instructions
- Recording audit procedures
- Improving the healthcare cycle
- Managing healthcare workflows
CLICK HERE and get a detailed report on how RPA is streamlining these processes.
RPA is making a difference by leaps and bounds. This is the time to understand how. You’re going to have to know it sooner or later. Get that jump today.